Calls answered. Leads followed up. Invoices chased till they're paid. KSM Tradie Ops runs the admin eating your evenings — so you're home for dinner, not stuck doing paperwork after dark.
Calls go unanswered while you're on the job, and the work goes to whoever picks up first.
Leads slip through the cracks or get a delayed response, so jobs go cold and invoices go unpaid.
The admin waits till after hours — cutting into dinner, the kids' bedtime, your weekend.
Just me — Kelly — owned and operated from Adelaide, South Australia, working with tradies Australia-wide. Plugged into your phone, inbox and CRM, running the parts of the business that aren't the job itself.
No lock-in contracts, no set-up fee, nothing to sign before you've even met us.
Tell Kelly what's eating your time — calls, leads, invoices, all of it. She listens first.
We plug into your existing phone line, inbox and CRM — or build you one if you don't have it yet.
You get a job card update, we get on with the admin. You get your evenings and weekends back.
Leave whenever you like — no contracts, no notice period dramas.
We plug in and get started. You don't pay a cent to begin.
Real experience, real accountability — not a cut-rate offshore call centre.
You're not taking on a staff member — just getting the admin handled, remotely.
No desk to find, no equipment to buy. Just handed over and running.
If it's not saving you time and money, you're free to walk — that simple.
Whatever trade you're in, the job doesn't stop when the tools go down — but it shouldn't be you answering calls and chasing invoices after hours either. That's what we're here for.
I'm Kelly — owner-operator of KSM Tradie Ops, owned and operated from Adelaide, South Australia, working with tradies Australia-wide. No call centre, no script, just a straight chat about your business and what's eating your time. Tell me what's going on and I'll tell you honestly if I can help, and what I'd take off your plate first.